Make your product AI-native, without rebuilding.
Let users prompt
your app.
Add an AI agent inside your product interface, in minutes. Your users type what they want to do — it does it for them.
Working on internal tools?
Features
Control & deploy at scale. No engineering.
Let your team deploy your copilots all over your product to drive impact - without engineering needed.
Install once, works everywhere
Add a lightweight JavaScript snippet and Tandem instantly appears in your product. No backend changes, no SDK sprawl.
Customize and control the experience
Define your copilot’s look, tone, and logic. Upload playbooks, best practices, and knowledge so it fits your product perfectly.
Deploy & fix fast, no engineers needed
Your team knows where users get stuck. With Tandem, you can deploy help instantly, without waiting for dev tickets.
Product
Turn every prompt into product intelligence
Every request reveals what users actually need. No surveys. No guesswork. Just pure, unfiltered intent data that drives product decisions.
Capture real user intents
Skip the guesswork. See the exact problems users try to solve and why they fail. Build features for actual needs.
Broken flow
Missing data
API failure
Setup error
Boost conversions using users' own language
Discover the exact words that resonate. Uncover which features actually close deals.
I want to
|
Prevent churn with proactive assistance
Identify at-risk accounts before they leave. Transform struggling users into success stories with 1:1 precision.
Solutions
Drive impact in your users' journey
Identify the moments that affect growth (trial conversion, adoption, expansion), productivity or deflect tickets. And deploy Tandem right there.
Results
Measurable ROI across customer journey
Activation cost
Conversion
Time-to-value
Ticket deflection
Retention
Expansion
Feature adoption
Support load
Tandem helps your product deliver real results across the entire user journey. From faster activation to higher conversions and smoother support, every interaction becomes more intuitive with an AI assistant directly inside your interface. Start using Tandem to improve how users onboard, explore features, and succeed at scale, all without adding engineering work.
Ticket deflection
70%
Instantly answer user questions in-context and deflect most support tickets before they reach your team.
Faster
3x
Users complete onboarding and product setup 3x faster with Tandem guiding each step.
Increase conversion
20%
Trial users reach their aha moment faster, leading to a measurable lift in trial-to-paid conversions.
Time-to-value
Minutes
Cut the time-to-first-value from days to minutes with automated multi-step workflows.
Security
Enterprise-grade security and compliance
Your data stays protected with enterprise-level standards, strict compliance controls, and encryption practices designed to safeguard every part of your product.
SOC2 Type II
GDPR Compliant
AES-256 Encryption
Tandem is trusted by industry leaders with millions of users across a wide range of industries.
Can we really deploy this without engineers?
Yes. Your team can build and deploy agents in under 10 minutes. Engineers might need to do a one-time SDK installation (literally copy-paste a script tag), but after that, zero engineering involvement needed for agent creation and deployment.
Can the copilot escalate to humans?
Yes. Tandem can hand off to human support when needed, passing along full context of what's been tried.
Who on my team would actually use this?
Customer Success: Fix onboarding flows killing activation Support: Address root causes of tickets, not just symptoms Product Ops: Run experiments without waiting for sprints Growth: Fix conversion drops immediately Even engineers use it for quick fixes outside sprint cycles
Do we need to change our tech stack?
No. One script tag, works with any modern web app (React, Vue, Angular, whatever). No backend changes, no API integrations required.
What if our product changes?
Tandem adapts or notifies you. In most cases, our AI experience continues. In many cases, it can even self-repair (detect if a button changed CSS selector for instance). Worst case, for major changes, it doesn't break. The user experience just reverts to your UI and you get notified. No broken experience.
What can this AI do beyond chatting?
They can fill forms, click buttons, validate inputs, catch errors, navigate users through flows, pull data from your interface, and even complete multi-step workflows. Think of them as mini-employees inside your product who can see what users see and take action.
Does this replace our existing chatbot?
Depends on your setup. Tandem isn't a support ticketing system - it's for fixing specific broken flows where users struggle. Deploy it surgically at problem points (complex onboarding, confusing checkout, error states). Keep your chatbot for general support.
How do we maintain quality and brand consistency?
You control everything: the agent's tone, exact phrases, which actions they can take, and where they appear. Set guardrails once, agents follow them always. Product team keeps full visibility and veto power.
How do you handle sensitive user data?
We never store your users' data. Agents work in real-time on the client side. You can configure Tandem to ignore specific sensitive fields (SSN, credit cards, etc). SOC2 Type II compliant.